Pontesbury & Worthen Medical Practice
01743 790325 contact.pontesbury@nhs.net

Life can feel hard right now and we know there are a lot of additional pressures on family life. For some of you this can feel overwhelming. If you are struggling with your mental health and don’t feel safe there is help you can reach out for.  If you need to speak to a Healthcare Professional, please ring the surgery and ask for a ‘same day appointment’, explain to the Receptionist that you are struggling with your mental health, and you don’t feel safe. They can also offer you an appointment with our First Contact Mental Health Practitioner if she has available appointments and this feels like the right option for you.

If you need urgent help for yourself or someone else with immediate danger, please call 999

The Midlands Partnership NHS Foundation trust can offer urgent help, there are useful resources at

Urgent Help :: Midlands Partnership Foundation Trust (mpft.nhs.uk)

If you live in Shropshire and Telford & Wrekin call 0808 196 4501 or email access.shropshire@mpft.nhs.uk

Talking can help if you do not feel safe, a friend or family member may be able to help. If you do not feel that is appropriate there are other options:

Pick up the phone, you are not alone – link to Shropshire Council’s mental health and wellbeing resources. pick-up-the-phone-you-are-not-alone.pdf (shropshire.gov.uk)

https://www.samaritans.org/ Samaritans call 116 123 – 24 hours a day, 365 days a year

SANEline 07984 967 708 – a professional or senior volunteer will call you back as soon as practicable

Bereavement Support: call 0345 678 9028 – a new service has been launched to support Shropshire residents who are experiencing and suffering from bereavement and loss during the coronavirus pandemic.

Papyrus HopelineUK

HopelineUK advisers want to work with you to understand why thoughts of suicide might be present. They also want to provide you with a safe space to talk through anything happening in your life that could be impacting on your or anyone else’s ability to stay safe.

  • For children and young people under the age of 35 who are experiencing thoughts of suicide
  • For anyone concerned that a young person could be thinking about suicide 

More information about suicide prevention can be found at Suicide prevention | Mental Health Foundation

If you are struggling with carer stress, isolation or financial problems our care-co-ordinator/social prescribers can sign post you to the support you need, and they are based at the surgery, Please ring the surgery and ask the receptionist for the care-co-ordinator / social prescriber to give you a phone call.