Our online blood pressure/type 2 diabetes/cholesterol/cardiovascular diseases clinic allows you to monitor and manage your condition from home.
We now do your yearly reviews and medication reviews over the phone. Our online clinic allows us to give you better care by:
- reducing your waiting time, we can see people much quicker online.
- providing more accessible access to our clinicians.
- give you a clear management plan.
Our online clinic also saves you the time and effort of coming into the practice to see a doctor or nurse face to face.
How our online clinic works:
- If you’re eligible to use the online clinic, we’ll send you a text message explaining that we’ll now monitor your blood pressure/type 2 diabetes/cholesterol, from home.
- We’ll send you a link to our online patient portal hosted by Suvera. This is the secure platform we use to collect your information, like blood pressure readings.
- In our patient portal, you can submit any information needed for your appointment. Don’t worry, any information you share with us is secure and stays confidential.
- When it’s time for your appointment, you’ll speak to a clinician on the telephone. We’ll talk about your health and review any medication you’re taking.
- Sometimes we might need to make a follow-up telephone appointment after a few weeks or months. This is to make sure any changes we made are working.
If you’ve been invited to our online condition: blood pressure/type 2 diabetes/cholesterol/cardiovascular diseases clinic, you can use our online patient portal or find out how to opt-out here: https://patient.suvera.org.uk/support
On *Thursday 7th September 2023* from 12:30pm Pontesbury and Worthen Medical Practice will be closed for training.
We will be open as normal from 8:30am on Friday 8th September
If you need medical treatment that cannot wait until the surgery is open again please ring 111, or in an emergency please dial 999.
Carers Week is an opportunity to say ‘Thank You’ to all unpaid and family carers in Shropshire.
Shropshire Carers Support Team have created a programme of activities to stretch out over two weeks, with a blended mix of outdoor
and virtual options. Shropshire Carers Support Team are sure you will find something to interest you and look forward to you joining them during the next couple of weeks.
To book a place on any of the activities on the programme, please email: firstname.lastname@example.org
or telephone 01743 341995.
Virtual activities can be accessed by clicking on the links provided within the programme
You are warmly invited to the monthly Carers support morning
On the last Friday in a month 10.30 – 12.00
At The Pavillion in Pontesbury
Everyone is welcome to attend, and the sessions are a chance to have a cuppa, chat, share information and connect with others who are supporting family or friends.
The group is supported by Shropshire council, Age UK STW, Pontesbury and Worthen Care Coordinator, Alzheimer’s society, Pontesbury Parish council and Community Good Neighbours, all working together to support unpaid carers locally.
Please note the June 30th 2023 carers group session
will be a later start time of 11.30 – 13.30
The group on 30th June will include a light sandwich lunch and entertainment as a celebration of carers week earlier in June. We require numbers for the lunch so please call Celia on 01743 250679 or email email@example.com or Celia.firstname.lastname@example.org to book a place by 23/6/23
A488 Minsterley to Pontesbury (Crown & Sceptre Pub – Pontesbury Congregational Church)
16th – 17th May 2023 ROAD CLOSED 9:30 – 16:00
22nd – 25th May 2023 ROAD CLOSED 9:30 – 16:00
12th June – 13th June 2023 ROAD CLOSED 9:30 – 16:00
14th June – 15th June 2023 9:30 – 16: 30 STOP/GO
Pontesbury and Worthen Medical Practice have recently invested in a new online patient service. This service is the quickest and simplest way for the majority of our patients to access our clinical team for assistance.
You can find out more here.
Note that our practice phone lines remain open for anyone with accessibility needs who might find difficulty using this online service.
Pontesbury & Worthen Medical Practice will be closed on the upcoming Easter Bank Holiday – Good Friday (7th April) and Easter Monday (10th April).
If you require medical assistance over the Easter weekend please contact NHS111 either online or by calling 111.
If you are experiencing chest pain or have a life threatening emergency call 999.
The cost of a prescription is now £9.65 per item
Please see the flyer below for an NHS bowel cancer screening kit – see https://nhs.uk/bowel-screening for more information:
Please note planned road closure 7-24 February Rea Bridge, Leigh 9.30am-3pm
We understand there is a lot of concern about Strep A and Scarlet Fever at present. You may find following video useful – but of course you should contact us if you have any concerns:
Life can feel hard right now and we know there are a lot of additional pressures on family life. For some of you this can feel overwhelming. If you are struggling with your mental health and don’t feel safe there is help you can reach out for. If you need to speak to a Healthcare Professional, please ring the surgery and ask for a ‘same day appointment’, explain to the Receptionist that you are struggling with your mental health, and you don’t feel safe. They can also offer you an appointment with our First Contact Mental Health Practitioner if she has available appointments and this feels like the right option for you.
If you need urgent help for yourself or someone else with immediate danger, please call 999
The Midlands Partnership NHS Foundation trust can offer urgent help, there are useful resources at
If you live in Shropshire and Telford & Wrekin call 0808 196 4501 or email email@example.com
Talking can help if you do not feel safe, a friend or family member may be able to help. If you do not feel that is appropriate there are other options:
Pick up the phone, you are not alone – link to Shropshire Council’s mental health and wellbeing resources. pick-up-the-phone-you-are-not-alone.pdf (shropshire.gov.uk)
https://www.samaritans.org/ Samaritans call 116 123 – 24 hours a day, 365 days a year
SANEline 07984 967 708 – a professional or senior volunteer will call you back as soon as practicable
Bereavement Support: call 0345 678 9028 – a new service has been launched to support Shropshire residents who are experiencing and suffering from bereavement and loss during the coronavirus pandemic.
HopelineUK advisers want to work with you to understand why thoughts of suicide might be present. They also want to provide you with a safe space to talk through anything happening in your life that could be impacting on your or anyone else’s ability to stay safe.
- For children and young people under the age of 35 who are experiencing thoughts of suicide
- For anyone concerned that a young person could be thinking about suicide
More information about suicide prevention can be found at Suicide prevention | Mental Health Foundation
If you are struggling with carer stress, isolation or financial problems our care-co-ordinator/social prescribers can sign post you to the support you need, and they are based at the surgery, Please ring the surgery and ask the receptionist for the care-co-ordinator / social prescriber to give you a phone call.