Please note change in opening times for Worthen Site – as of 6th July, when open on a Monday Worthens new opening times will be 08:30 – 13:00, 13:30-17:30.

Support and Safety in Shropshire Match days can bring a mix of emotions — from excitement and celebration to frustration and disappointment. For some people, this can increase tension at home. While most people enjoy the game safely, factors such as alcohol use, gambling outcomes and heightened emotions can increase risk in some households. Abuse is never acceptable, and responsibility always lies with the person choosing to use abusive behaviour. If you are worried about your safety, or about someone else, support is available. · You are not alone · You deserve to feel safe · You can speak to someone in confidence at any time To find support in Shropshire visit: https://next.shropshire.gov.uk/domestic-abuse/. Remember in an emergency, call 999, if you can’t speak press 55 for the silent solution. If you’re concerned about someone: Check in when it is safe to do so, Listen without judgement, Encourage them to seek support. Small actions can make a big difference. Enjoy the match, look out for one another, and help keep our communities safe.

Please note – We will be closed on Bank Holiday Monday – 25th May 2026.

We will re-open as usual on Tuesday 26th May 2026

If you need medical assistance that cannot wait until we re-open please use NHS 111 online or call 111.

In a medical emergency only please call 999

Please Note –

Pontesbury and Worthen Medical Practice will be closed on

Monday 4th May 2026 (Bank Holiday Monday)

For Urgent Medical Help And Advice Please Telephone 111

For Emergencies please call 999.

Pharmacies that will remain open are as follows –

If you have the affected batch number please return it to your pharmacy.

https://www.gov.uk/drug-device-alerts/class-2-medicines-recall-crescent-pharma-limited-ramipril-10mg-capsules-el-26-a-slash-19

The A488 is to be surface dressed from Pontesbury to Hanwood between 2 April and 14 May.

The work will be carried out in three stages, as follows. Work will be carried out from 9.30am to 4pm each day, with a road closure in place from 9.30am to 3pm*.

2 April – road closure for stud removal

27 to 29 April – road closure for surface dressing

8 May, and 11 to 14 May – road closure for white lining

Prior to the surfacing work starting the road will also be closed overnight (8pm to 6am) from 16 to 18 April [2026] for patching work to prepare the road for the surface dressing.

While the road is closed a signed diversion will be in place, and access will be provided to residential properties and businesses within the work area when safe to do so.

To minimise disruption the surface dressing work will be carried out in two halves: from Hanwood to Lea Cross, and then from Lea Cross to Pontesford under a reduced closure,

Buses will be escorted through the closure when safe to do so – enabling bus services to continue running during the work – as will any HGV that hasn’t followed the diversion signs. Some delays may be experienced but these will be minimised as far as is practicable.

*The closure will be lifted at 3pm each day to allow school access.

The work will be carried out by Kier Infrastructure on behalf of Shropshire Council.

The A488 is one of more than 70 stretches of road across Shropshire being surface dressed this year to help prevent potholes, maintain skid-resistance and waterproof road surfaces

To improve safety and efficiency within the practice, we will be moving to a cashless payment system from 1st April 2026 at both sites.
From this date, cash payments will no longer be accepted. We will continue to accept card and contactless payments.
Thank you for your understanding and cooperation.

📢📢 Important Information 📢📢 Thursday 12th March (12:30pm-18:30) Our Clinical Staff will be taking part in essential training to help us continue improving the care we provide our patients. During this time – Pontesbury Site will remain open for administrative queries only. Worthen site will be closed from 12:30pm. If you require urgent medical attention during the afternoon of the 12th March please contact 111 for advice and support. Thank you for your understanding.

Pharmacy First: Get Help at Your Local Pharmacy

Pharmacy First lets you get prescription medicines and health advice for many common conditions straight from your local pharmacy, so you don’t need to see a GP first.

The service is available in all pharmacies across Shropshire, Telford and Wrekin, making it quicker and easier to get the care you need.  Pharmacists and their teams are trained health professionals. They can give you safe advice and treatment for many everyday illnesses.

Medicines prescribed by your pharmacist will cost the same, standard prescription price as medicines prescribed by your GP.  If you do not pay for prescriptions from your GP, you won’t pay for prescriptions through Pharmacy First either.

What Pharmacy First Covers

You can get help for these conditions:

• Sinusitis (12 years and over)
• Sore throat (5 years and over)
• Earache (1-17 years)
• Infected insect bites (1 year and over)
• Impetigo (1 year and over)
• Shingles (18 years and over)
• Uncomplicated urinary tract infections in women (16-64 years)

Sometimes your age or medical history may affect whether you can use the service. The pharmacy team will guide you to the right care.

Other Support Available

• With a referral from your GP, you can get urgent repeat medicines and advice for other minor illnesses at your pharmacy, too.
• Pharmacies can also provide the contraceptive pill without a prescription. A consultation will take place first to decide the best option for you.
• Free blood pressure checks are available to help spot and treat high blood pressure, which can lead to heart attacks and strokes.

To find your nearest pharmacy, visit: Find a pharmacy – NHS

Unfortunately due to unforeseen circumstances the Worthen site will be closing at 1pm today , Wednesday 21st January. Pontesbury remains open as normal.

Unfortunately due to the weather we are unable to open the Worthen Site today. . Pontesbury is open as normal however, we do have staff unable to get to work due to the snow, we will be in contact with you if we need to rearrange your appointment. Please only contact / attend the surgery if urgently necessary. We thank you for your patience and understanding. Please stay safe.

Please note as of 1st Jan 2026 we no longer accept prescription requests over the phone – this is for safety reasons including,

– Medication errors
– Misunderstandings (drugs, dose, quantity)
– Fraud or inappropriate requests
– Pressure on staff and phone lines

You can make requests by any of the following –

Posting your right hand side prescription slip into the dedicated box at either site.

Emailing the request to pwmp.scripts@nhs.net

Download the NHS app

Or

If you want to leave your Right Hand side slip with us when you collect your bagged medication please tick the items you require and hand to the receptionist at Worthen or in the Dispensary and we will inform you of your next collection which will be in 28 days.

Please use the link below for more information

https://www.food.gov.uk/news-alerts/alert/fsa-prin-02-2026

Christmas and New Year Opening Hours

25/12/2025 Christmas Day – Closed

26/12/2025 Boxing Day – Closed

29/01/2025 Usual Opening Times

30/01/2025 Usual Opening Times

31/01/2025 Usual Opening Times

01/01/2026 New Years Day – Closed

02/01/2026 Usual Opening Times

If you need medical help out of surgery hours please call 999 in an emergency or 111 in a non-emergency if your medical need cannot wait until the practice is open.

Local Pharmacies open during the festive period can be found in the link below

https://www.shropshiretelfordandwrekin.nhs.uk/wp-content/uploads/Pharmacy-Bank-Holiday-Opening-Times-Christmas-Bank-Holidays-2025.pdf