The Shropshire, Telford and Wrekin Integrated Care System (ICS) declared a system critical incident on Tuesday 29 March 2022. This is in relation to increasing numbers of patients with covid in our hospitals and extremely high levels of staff sickness across our health and care system.
Both of these issues are having a knock-on effect on other NHS services including GP practices across the county. We are asking all patients to be aware of the exceptional demand we are currently facing, including our own staff sickness levels.
Our staff are working very hard to accommodate all patient needs. Minor ailments can be addressed via your local pharmacy, and our reception team can pre-book these appointments for you.
Professionals across the county are doing everything they can to rapidly improve the position and apologise for any negative impact this may have on our patients.